Experience Homes Group, LLC
Privacy Policy
Updated 5/24/18.
BY PROVIDING PERSONAL INFORMATION TO US ON THIS WEB SITE, YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF THAT INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
Experience Homes Group, LLC (“Experience Homes Group,” “us,” or “we”), respects the privacy concerns of visitors to the www.nhfinehomes.com web site. We are proud of our information practices, and we want you to know the steps we take to protect the personal information you may provide to us. This Privacy Policy applies only to the information we collect on this Web site.
Changes to this Privacy Policy
We may modify, alter, or update this Privacy Policy at any time, so we encourage you to review this policy frequently.
Information We Collect
If you merely browse through the NH Fine Homes Web site or download information, our servers will automatically collect certain information from you. This information includes the: (a) name of the domain and host from which you access the Internet; (b) browser software you use and your operating system; and (c) Internet address of the Web site from which you linked directly to this Web site. We use Google Analytics as web site analytics tools to track our site performance.
We use Zopim (https://www.zopim.com) to allow you to get in touch with us to ask questions. We may capture some information (like browser information and page you were looking at) on top of the information you provide in a chat session like name and email.
We employ cookies to have the above applications working property on our web site.
Where Information is Processed
Our company and server are based in the U.S. We use Cloudflare (https://www.cloudflare.com) for our DNS and to help protect the web site from attacks.
Information You Choose to Provide to Us
Experience Homes Group LLC retains your name, email address and phone number only when voluntarily submitted by you. For example, if you choose to complete and submit one of the forms located on our Web site to register to receive information, we will retain the information you submit to respond to your inquiry or consider your request. After we have taken the appropriate action, the information you submitted will be retained in our database. If you register for a free account on our web site in order to save favorite properties, set up saved searches or view additional properties for sale, you are asked to enter your name, email address and phone number (to be used as your password). We may use that information to contact you via phone, text and/or email for the sole purpose of following up on your real estate search. We use a contact management system called Follow Up Boss (www.followupboss.com) to store this data in addition to our own web site database.
If you choose to submit information on any of our interactive forms throughout the Web site we will retain the information you provide to us on this form(s). We will not sell, rent, or otherwise disclose the information you provide to any person or entity except as stated in the “Disclosure of Personal Information to Third Parties” section of this Privacy Policy.
You may request that we remove your contact information (name, email, phone numbers) from our database at anytime by sending an email to info@nhfinehomes.com.
Personal Information as an Asset of Experience Homes Group LLC
The personal information you provide to us is an asset of Experience Homes Group LLC. If Experience Homes Group LLC or a substantial part of our business is sold or otherwise transferred to a third party, your personal information may be transferred as well.
Disclosure of Personal Information to Third Parties
Except for a major transaction as described above, Experience Homes Group LLC will not sell or rent the personal information you provide to us to any third party without first obtaining your consent. In addition, we will not disclose the personal information you provide to us without your consent, except: (a) as required by law, (b) to select licensed real estate agents who we refer inquires to on occasion for the sole purpose of following up on your inquiry; (c) to service providers or suppliers if the disclosure will enable that party to perform business, professional or technical support for us; and (d) to third party associates who may have products or services of interest to you.
Opting Out of Receiving Promotional Materials
Unless you opt out of receiving promotional materials, we may send you information by e-mail or postal mail to the addresses you submit to us on the pages of our Web site. From time to time, we may send newsletters to you, notify you of special promotions, new products or services, or other information that may interest you. You may also receive notifications of special promotions, new products or services from our third party associates.
If you do not want to receive promotional material from us or our third party associates, you may use the “Contact Us” page to change your preference. Upon receipt of your request, we will take reasonable steps to deactivate your name from our marketing lists.
Cookies
A “cookie” is a small text file that a Web site can place on your computer’s hard drive for record-keeping or other administrative purposes. We use cookies on this web site for the sole purpose of effective navigation through this site, www.nhfinehomes.com, not for tracking users’ browsing history.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The only cookies in use on our site are for Google Analytics and Zopim Chat. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
We have implemented Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.
Security
We maintain physical, electronic, and procedural safeguards to protect your personal information. You should be aware, however, that no transmission over the Internet, and no electronic data storage method, is 100% secure. Therefore, we cannot guarantee the absolute security of the personal information you provide to us either during its transmission or its storage on Experience Homes Group LLC’s systems or that of 3rd party tools listed above.
Links to Other Web sites
NH Fine Homes does not endorse and is not responsible for the information practices or privacy policies of Web sites operated by others that may be linked to our Web site. If you decide to access a third party’s Web site that may be linked to this Web site, you should consult that Web site’s privacy policy.
Children
It is not our intention to collect personal information from anyone under 18 years of age. If you are under 18 years of age, you may use this Web site only with the involvement of an adult. If we learn that we are engaged in collecting personal information with children under the age of 18, we will take reasonable measures to promptly remove applicable information from our system.
How to Contact Us
If you have questions about how we use the personal information you may provide us on this Web site or about this Privacy Policy, or would like to change or delete such information, please contact us using the information listed on our “Contact Us” page. For technical questions about the operation of this web site, please contact us at info@nhfinehomes.com.